How to Contact Customer Support

To get in touch with our support team from within the app, go to Settings → tap on Customer Support. This will open your email app with our support address: support@mcrental.app.

Response Times & Availability

Our team is available 24/7, including weekends. You'll receive a response within 24 hours.

Emergency Contact During a Rental

If your issue is urgent or an emergency during a rental, please make sure to set the email subject as exactly "urgent" or "emergency". Describe the problem in the email body. This helps us prioritize your case immediately.